The Chateau Spa & Wellness Resort

We arrived an hour early and were thrilled to be offered an early check-in! Mr. Mark greeted us with a warm smile, making us feel right at home. After settling in, we were treated to complimentary drinks before our resort tour, which was a lovely touch. The staff was incredibly friendly and attentive, always quick to respond to our requests. Enjoying in-room dining was a delightful experience, and the foggy morning added a magical atmosphere. Our spacious suites were perfect for our two-night stay, ensuring we felt comfortable throughout. Mr. Mark consistently greeted us with enthusiasm and even managed to pronounce my tricky name flawlessly! Overall, it was an extraordinary experience that was truly worth every penny, and we cherished each moment spent here.

It was amazing, starting from the moment I came to the reception tired and was immediately offered free juice The staff is very polite (even a little scary if you are not used to it) They tell you everything, accompany you to your room and restaurant They help you drag your luggage The bed is comfortable and large There is a large TV opposite There are thick curtains if you like to sleep longer It's relatively quiet, not that there's good soundproofing, it's just that no one makes much noise Delicious and varied breakfast There is a micro "village" nearby, like a European village, which is interesting to look into and take a few photos A lot of bathroom accessories are provided, for example a shaving kit

The suite was superb. The nature and surroundings were fascinating, like staying in a European country.

Great enviroment. Very friendly staffs, help out all the way from reservation until checked out. Especially Miss Alya from reservation department gave an exceptional service by guiding thru the booking process, Miss Ariani at the reception who explained clearly and briefed about the whole service in the hotel, Mr Jeffrey Who gave us an excellent service while staying there and Mr Aimansyah at the concierge who helped out to arrange all our things while checking and out. Thank you so much y’all!!

Great experience to relax in a palace-shaped hotel located in the middle of nowhere. Most suitable for couples who are looking to revive their relationship or live a new experience. Outside architecture and indoor decorations are impressive and keep guests curious about the place. The management team are supportive and takes every necessary action to keep residents satisfied. Jeffrey from the staff team was gentle and very helpful. Breakfast was delicious with good variety.